Add a comment to a work order

Comments allow those involved to communicate questions, concerns, suggestions, directions, or a myriad of other helpful dialogue to assist in the resolution of a work order.

Watch the video

Instructions

1. Select an active work order from the list by clicking anywhere on the row.

   

2. Click the Comments tab to switch to the comments list. On mobile, it appears as the comment icon.

   

3. Click the Add Comment button to open the comment form.

   

4. Write your message and click the Submit button when finished.

   

5. After submitting, your comment will instantly appear in the list of comments.